Podcast Tackles Rising Chargeback Costs for Firms

Chargebacks and payment disputes are climbing across industries, prompting payments executives to use a podcast platform to share prevention strategies with business owners. B2B Vault: The Biz to Biz Podcast, hosted by Allen Kopelman, co-founder and CEO of Nationwide Payment Systems, has released a series of episodes addressing fraud, compliance and dispute management. The episodes feature guest experts discussing how companies can reduce exposure to costly chargebacks.

Inside the Episode Lineup

Three recent episodes anchor the series. "Why is Everyone Talking About VAMP Rules?" featuring Mark Wagner aired in July 2025, examining card network rule changes affecting merchants. "The Smarter Way to Win Chargebacks," with Jusst founder Roenen Ben-Ami, followed in February 2026.

A third episode, "Scott Adams Reveals the Chargeback Problem No One's Talking About," was released in March 2026. Together, the three conversations form a broader push by the podcast to address what Kopelman describes as a widely misunderstood cost center for businesses. Topics span transaction monitoring, billing clarity and the use of payment technology to limit fraud exposure.

"Chargebacks are one of the most misunderstood and costly issues businesses face today. These conversations are about helping business owners understand the risks, the root causes and what they can do to better protect themselves."

— Allen Kopelman, Co-Founder and CEO, Nationwide Payment Systems

Why Chargeback Management Matters Now

The timing of the series reflects a broader pattern in the payments industry, where card networks have tightened rules around dispute thresholds and merchant accountability in recent years. Businesses operating at high transaction volumes or within regulated sectors face added scrutiny, requiring systems that can scale reporting and resolution processes. For smaller merchants without dedicated risk teams, informal education channels such as podcasts have become a practical way to access this kind of guidance.

Kopelman argues that many disputes are preventable rather than inevitable, a stance echoed across the featured conversations. He points to better systems, clearer communication and improved data as the core levers businesses can pull before a dispute ever reaches a chargeback stage.

"Many chargebacks can be prevented with better systems, better communication and better data. The goal is to shift from reacting to disputes to preventing them in the first place."

— Allen Kopelman, Co-Founder and CEO, Nationwide Payment Systems

Nationwide Payment Systems, founded in 2001 and headquartered in South Florida, provides payment infrastructure through its NPSONE platform, supporting card payments, ACH transfers, digital wallets, invoicing and point-of-sale systems. The company sponsors B2B Vault, which Kopelman founded in 2020 to feature entrepreneurs, executives and industry leaders. Details on its broader payment offerings are available through Nationwide Payment Systems.

The podcast series arrives as chargeback volumes continue rising industry-wide, adding pressure on merchants to adopt more structured dispute-prevention practices. No new product launches accompanied the episodes, but the content signals continued emphasis on education as part of the company's broader positioning in payments and commerce technology. Further episodes are expected to continue examining fraud prevention and compliance topics.