At a Glance
JobSite Recon allows contractors to rate and review customers and job sites.
The platform addresses a long-standing imbalance in the trades' review ecosystem.
It provides professional intelligence for general contractors, subcontractors, and home service providers.
JobSite Recon has achieved organic growth across 38 states and two countries since its April 2026 launch.
JobSite Recon has launched a new platform that enables contractors to rate and review the customers who hire them, fundamentally altering a long-established dynamic in the trades industry. This "Know Before You Go" application provides a shared memory for tradespeople, allowing them to search any address and view past experiences. The platform aims to balance the review landscape, which has historically offered customers numerous ways to review contractors without a reciprocal mechanism for trades professionals.
Addressing an Industry Imbalance
For decades, the relationship between contractors and customers operated largely as a one-way street regarding public feedback. Platforms like Yelp, Google, and Angi allowed customers to leave permanent reviews of contractors, often impacting their professional reputation. Contractors, however, lacked a comparable system to document their experiences with clients or job sites.
This imbalance meant that issues such as non-payment, scope manipulation, or hostile work environments often went unrecorded from the contractor's perspective. JobSite Recon was developed to rectify this by providing a dedicated platform for tradespeople to document actual events at a job site. This new system offers a professional record that was previously unavailable to the industry.
"The trades have been reviewed long enough. This platform exists because contractors, subs, and every skilled tradesperson in this industry deserve the same transparency that customers have always had. They review us — now we review them. That's not radical. That's overdue."
— Brendan Sloan, Founder, JobSite Recon
Contractors Gain Review Power with JobSite Recon
Platform Mechanics and Accountability
JobSite Recon functions as a professional intelligence platform, allowing general contractors, subcontractors, and home service providers to search and review any address before committing to a new job. The reviews are address-based rather than name-based, ensuring that records are tied to specific locations and not individual customer names. These reviews are structured around predefined categories and are linked to verified account tiers, creating a legally defensible record of what transpired at a given site.
The platform documents various customer behaviours, from those with a history of non-payment or scope manipulation to those who consistently pay on time and treat tradespeople with respect. This dual approach ensures that both challenging and exemplary customer conduct is recorded. Customers with a documented history of positive interactions will carry that reputation just as those with less favourable records will.
One nuanced problem JobSite Recon addresses is the differing experiences general contractors and subcontractors might have with the same customer. A general contractor often handles high-level client interactions, while subcontractors are on-site daily, engaging directly with homeowners. The platform allows each party to document their distinct professional point of view at the same address, building a more complete and accurate picture of the job site environment.
An Ecosystem of Multi-Level Accountability
The scope of JobSite Recon's accountability extends beyond just the homeowner relationship. Subcontractors can review the general contractors they work under, documenting payment practices, job site organisation, communication, and overall professionalism at the GC's business address. This creates a transparent record for general contractors, much like homeowners now have.
Conversely, general contractors can also review their subcontractors, fostering a balanced system of reciprocal feedback within the professional hierarchy. Furthermore, subcontractors can document their experiences with other subcontractors on shared job sites. This comprehensive approach means that every level of the trades now has a professional record, making each party accountable to every other level within the industry.
JobSite Recon was intentionally designed not merely as a complaint platform but as a comprehensive record of truth — one that includes recognition as much as warning. The homeowner who had lunch waiting for the crew, paid early without dispute, and treated every tradesperson on the job with dignity deserves to carry that reputation at their address. The GC who pays subs on time and runs a professional, well-organised job site deserves to be known as such. Good behaviour gets documented alongside bad, and that balance is intentional.
Early Traction and Future Outlook
Since its launch in April 2026, JobSite Recon has rapidly gained traction, registering 300+ users across 38 states and two countries in less than 100 days. This growth has been entirely organic, achieved without any paid advertising efforts. Key areas of concentrated user adoption include New York, California, Florida, Colorado, and Arizona.
The platform is currently accessible via jobsiterecon.com and on the Apple App Store, with an Android release anticipated in the near future.
"The tradespeople who use this platform understand what it is. They tell us it's long overdue. They tell us it's exactly what this industry needed. And they're right — because the people doing the work deserve a voice. That voice now exists."
— Brendan Sloan, Founder, JobSite Recon
The introduction of JobSite Recon marks a notable shift in how professional relationships are managed and documented within the trades. By offering a mechanism for contractors to review customers and each other, the platform introduces a new layer of transparency and accountability. This development could reshape industry standards for professionalism and client engagement, with its Android release poised to further expand its reach and impact.